FAQ

Where exactly are you located?

We are located in the Charlotte National Building on the corner of 4th & Caldwell St. Our address is 428 E.4th st, Ste.333 Charlotte, NC 28202. We are right next door to the Hyatt hotel and Fahrenheit Rooftop Restaurant.

How do I book my ride?

Go to www.justcycleclt.com

Click the Schedule tab at the top

Find the class you desire to take. All classes are outlined by date and time.

Click "Sign Up" for the class you desire.

Then click "Continue"

NOTE: If you do NOT have an account already (which is powered by Mind Body), you must "Create an Account". If you already have an account, simply enter your username and password, then click "Log In"

Once you've signed in or successfully created an account - proceed to continue signing up for your class.

Choose the pricing option for the class you'd like to purchase and click "Add to Cart" (ex: Single Class $20, 5 Classes -$90, etc).

Then, simply Check Out!

If you run into any issues booking your class, please call 980-267-0998 and we'll get you squared away!

What is your Cancellation Policy?

If you can't make it to class, please cancel your reservation 6 hours before the class start time so you don't lose the class, and the money you paid. If your reservation is canceled 6 hours before the class start time, the ride will be credited back to your account to use for another class. Unfortunately, if cancellation is not received 6 hours before the class start time, we will not be able to credit the ride back to your account.

We appreciate you understanding that we can't make exceptions to this policy.

If you have any questions about our policy please call us at 980-267-0998.

When should I arrive?

Please arrive at least 15 minutes before class starts to allow time to get set up safely and comfortably on your bike. Class times start promptly as scheduled.

Where should I Park?

Please refer to the Parking tab on our website.

Do you rent/offer cycling shoes?

We currently do not rent cycle shoes, Our Keiser bikes accommodate those riding with sneakers/tennis shoes as you can slip into the foot cage AND also allow you to clip in with SPD cycle shoes if you own a pair!

Do you have showers?

Yes, we sure do! We have two beautiful bathrooms complete with showers, towels, and everything you need to get fresh and go about your day!

Do I need to be physically fit to do this?

No, you just have to be ready to have a good time! No - seriously, cycle is for all fitness levels. You control your bike, your resistance and your ride.

Do you offer Private Classes / Offer Group Rates?

Yes, we sure do! We love hosting groups! Whether its just a group of friends you want to get together for fun, bachelorette rides, corporate team events, birthday rides, etc... we can accomodate it all! Please give us a call at 980-267-0998 or email info@justcycleclt.com for more details.

Contact Us

  • 428 E 4th St. STE 333
  • Charlotte, NC 28202
  • (980) 267-0998
  • info@justcycleclt.com